Quality of use evaluation when carried out at the end of the development process is of limited use unless the developers have the intention of creating an update soon. Evaluation with typical users of the intended product, or user-based validation should be built in to all the stages of the design process, from the first prototypes till the pre-release stage. The forthcoming ISO 13 407 standard provides a framework for user centered development activities that can be adapted to numerous development environments: from a straight waterfall type of development process to an iterative type of environment.
The ISO 13 407 standard as it is presented concentrates on the process of development. Two recently completed projects part sponsored by the European Commission have produced sourcebooks of methods that can be used to implement the standard: The INUSE and RESPECT projects.
These projects were concerned with gathering, testing, and promoting best practice methods for user-based evaluation, and user-based requirements elicitation and representation.
http://www.ucc.ie/hfrg/emmus/methods/iso.html
User centred design process: ISO 13407
ISO 13407 provides guidance on achieving quality in use by incorporating user centred design activities throughout the life cycle of interactive computer-based systems. It describes user centred design as a multi-disciplinary activity, which incorporates human factors and ergonomics knowledge and techniques with the objective of enhancing effectiveness and productivity, improving human working conditions, and counteracting the possible adverse effects of use on human health, safety and performance.
http://www.usabilitynet.org/trump/
http://web.archive.org/web/20050313003022/http://www.usability.serco.com/trump/resources/13407stds.htm
Keywords:
working conditions,
evaluation process,
developer type
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GregorioIvanoff - 29 May 2015
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