Knowledge Management: Big Challenges, Big Rewards

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"Many of the mindsets around the concept of knowledge management assume that tacit knowledge can always be put in words, pictures and databases," says Tighe, who is manager of quality and performance management at Chevron Corp. in San Francisco. But concepts like negotiation and leadership, he says, "are skills and know-how that are difficult to transfer through explicit means."

Palavras-chave: knowledge management, incorporating

-- GregorioIvanoff - 19 Dec 2021
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